Not happy with the products
At Eva Leather, your satisfaction is our top priority. If for any reason you are not happy with the order you just received, you have 30 days to decide if yes or not you wish to send it back to us.
You just have to contact us and we will provide you a RMA number and the return address.
The package should be shipped out back to our address in China at your own expense.
Once we receive the returned package we will refund you the total amount of the product back to your credit card / PayPal.
Please notice that the shipping cost is non refundable.
You received a damaged product
In a case that you receive a damaged product (due to transport for example), you have to contact us by email within 48 hours.
In the email please send us clear pictures of the damaged part of the product and also clear pictures of the package. We will then provide you all the necessarly details for you can send it back to us for an exchange or a full refund.
We will pay all the shipping cost on both way, our priority is your satisfaction!